For those older people who do not require local authority funding then they are free to approach any home of their choice in relation to where they would prefer to live. People who approach The Hollies without a social services recommendation will be formally assessed by our staff to ensure that The Hollies is the most suitable place for them to live: from the very outset we want to do all we can to make sure an older person is happy living in our home!

Preferably, all potential residents will first visit the home to ‘see what it is like’ before contemplating any commitment. Even when a person has been admitted to the home there is still a ‘trial period’ (usually up to six weeks), when a resident has time to consider whether it is the right decision moving to The Hollies!

When a resident wishes to leave the home then full consultation will take place with all interested parties, to ascertain the suitability of the proposed move. An agreed period of notice will be given by both parties in line with the contractual agreement in place. (In rare cases, the home may have to ask a resident to leave/be discharged following a re-assessment of need. Again, there are certain procedures that have to be followed to ensure that all action taken is in the best interests of the resident concerned.

Where discharge is due to a resident’s demise, then the home has a set policy of how this matter is approcahed. The Manager can provide further details on request.